Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders will take 5-7 business days to be processed. Shipping can take anywhere from 14-18 days. Due to Covid-19 pandemic, transit might take an additional 1 to 2 weeks for international orders. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Tracking information will be send to your email when your order is out for delivery. Additionally, you might locate your tracking number in the email and enter it on the following website: aftership.com/track

Tracking numbers might take 1-2 days to appear on the shipping carrier's system. If the tracking number is still not working within a few days, please contact us at: support@charmingtribe.com

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us at support@charmingtribe.com and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there. If you can't find the option you want, please do not hesitate to email us directly. We would be happy to create a custom option just for you.

Payment

We accept Paypal as well as Visa and Mastercard.

Due to the extensive amount of work required prior to the producing and shipping of your order (e.g., personalized products, made to order items), buyers will be charged at the time their order is placed.

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Send a message

support@charmingtribe.com